Frequently Asked Questions
Discover everything you need to know about the world of Parfums de Marly.
Are your fragrances authentic?
Yes, all products purchased directly from our official website are 100% authentic and shipped in their original luxury packaging.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Due to hygiene standards, we cannot accept returns on fragrances that have been sprayed or removed from their cellophane wrap.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination and customs processing.
Do you offer samples with purchases?
Yes, every full-size bottle order includes two complimentary samples of our latest collections, allowing you to discover new olfactory signatures.
How should I store my perfume to ensure longevity?
To preserve the integrity of the ingredients, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.